I finally received a gift certificate (no refund) in return for the defective Shure LTG cable, worth 88 euros. But a new cable is about 100 euros, so it set me back about 12 euros and shipping if I wanted a replacement... What the ???? I sent several emails to customer support, in the end the gift certificate was even set to invalid! And then suddenly about 1 1/2 week ago I received an email from customer support asking me if I still want the certificate or a replacement. After replying "replacement" I received a package from Musicstore a couple of days ago with a new LTG cable... Couldn't wait to try it out and luckily this one works fine with my iPhone 7 and the Shure 535 in-ears. So Musicstore did solve the problem finally, but it did take a lot of unanswered emails and annoyance on my side. So after ordering half of april, received the first (faulty) cable end of april, and finally at almost the end of June I can enjoy my brand new LTG cable and Shure in-ears on all iOS devices. I do understand a new product is not always in stock after a first release, but a little more communication from their side would have made the difference. Glad it is solved though.