Unfortunately not yet. I have been speaking directly to the Roon team about the issue. Was told their support and dev teams are aware of the issue and working on it. They are supposed to share an update soon.

I left a message for our global repair head. Once I have more info, I will follow up with a PM. It is currently the weekend in Korea, so I will need to wait until Monday for a response.

Unfortunately it cannot be user replaced. You would need to send it into Astell&Kern for replacement.

Just a printed quick start guide. That has been the case with every AK player since the brand launched.

Thank you for pointing that out. I reached out to the web team. A copy of the manual in PDF form is on the player itself. It can be accessed by connecting the player to a computer and looking in one of the folders on the player. I believe the folder is called SP3000T_Contents. When I get into...

It is Gorilla Glass

In the expanded player screen, press the music note icon in the top right of the screen to display current album.playing. I believe this is shown around page 21 or 22 of the manual.

press the mini player at the bottom of the screen and it will expand to the full screen player

Pricing and retail availability will be announced closer to release date, which is July 2024.

Roon Arc yes, but currently experiencing a log in issue that is also present on the SP3000. Roon team is aware and working on the issue. Will eventually be Roon Ready once Roon finishes testing and certification. When I spoke to the Roon team last week, they did not have an ETA on when they...

I am fairly certain the SP2000T is not currently compatible with Roon Arc. We have been rolling out support to more devices, but have encountered a weird bug on the SP3000 and SP3000T only in the last two versions released. Roon is currently looking into the issue for us and we are waiting for...

Wheel lock only works with screen off.

Still have been waiting for more info from Tidal regarding this issue. I will follow up again.

One of the components used in the SP3000 has been out of stock and on backorder from our supplier, so we had to temporarily suspended production on just the SP3000. Hoping to start back up soon.

If you were going to do streaming, personally I would look at something a little newer in the AK line. The SA700 is already a few years old, running an older version of Android and only supports 2.4gHz Wi-Fi. If you were going to strictly play music from internal memory or microSD card, the...

Any decent quality cable should work without issue. I personally usually use Anker cables as they are the same as my Android phone and have tons around in various sizes and have never had an issue. Some of the cheaper cables on Amazon are usually poorer quality. The one you link to also...

There should be significant availability worldwide. Will have more information on specific country availability as it gets closer to launch in July.

For some reason, I could not post images on Head-Fi yesterday. Here are the additional case options. Case info - https://astellnkern.com/product/product_detail.jsp?productNo=157

Regarding Roon Arc, does anyone here have a DAP from a different manufacturer and are having issues logging into Roon Arc? I swear I saw some posts in other threads about other DAPs experiencing the same issue we've been seeing on the SP3000 and SP3000T, but can't find them right now. If so...

The ACTIVO CT10 was a collaboration between the music streaming service groovers Japan and IRIVER. It was only available for purchase in Japan and in limited quantities in the US. For the US market, the CT10 was supposed to be sold exclusively at a big box retailer who was looking to offer...

Please note, the Astell&Kern NOVUS, our latest collaboration with Empire Ears, is now expected to be available for purchase in June 2024.

Please note, the Astell&Kern NOVUS, our latest collaboration with Empire Ears, is now expected to be available for purchase in June 2024.

Yes the case is included

It actually is supported! It was one of the first apps we whitelisted as they were an MQA partner. You would need to sideload the APK onto the player. It was never really popular on our players, so we really don't promote it much.

After you copy the new version to the player, I assume you are then installing it?