Recent content by LETSHUOER Support
  1. LETSHUOER Support

    The discovery thread!

    I think it's the "been there done that" mentality and audiophile phone really haven't been done in years since Onkyo if you factor in just phones with a balanced output. I would love to have a phone case with built in dongle but that's probably just me.
  2. LETSHUOER Support

    The discovery thread!

    Aye sorry folks. Nothing to see here :P
  3. LETSHUOER Support

    LETSHUOER Cadenza4 is officially on sale!

    This is an answer from the engineer: Sonion and Knowles have drivers that are similar in frequency width, and some drivers are more unique to each company. Similar driver could have difference in slight frequency response and material application, which could result in perceived warmer or cooler...
  4. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    Ah my bad. Well, the C4 is less V shapes than S12 and the Pro version. If you want an exciting listen, you'll want to get the S12. If you want a more neutral tone, C4's the ticket. As for the tips, I am not sure if we want to invest in them for now since most people I met at shows prefer their...
  5. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    Hey, sorry this happened to this thread. Feel free to share your thoughts on the gear review list as we welcome any feedback. Thanks.
  6. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    It does attract attention. Somehow that's why marketers like using it even though personally I'm not a fan. I think what drew me into this thread is when I just decide to randomly search the forum one day to see what people think about "LETSHUOER Cadenza4" and this thread popped up.
  7. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    I'll take that to the team. I know we can do this if we put in the extra engineering time and cost, but structural integrity / rigidity is going to take a tank for sure.
  8. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    We have quite a sizeable customer base in Canada for coldness and Singapore / HK for hot and humid, and I haven't gotten a lot of complaints from either. What I am trying to say is that I don't think we can please everybody since people do have preference. If metal shell is not something you'd...
  9. LETSHUOER Support

    LETSHUOER EJ07M HBB Kinda Lava

    It was a limited run from the get go. When that was done we discontinued it. Thanks.
  10. LETSHUOER Support

    The discovery thread!

    Thanks for the review :D
  11. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    Hi there, if you could DM me your email address, or email me at joseph@letshuoer.com. Our support usually start off with earwax because that's the #1 reason for RMA for most of our products when it comes to channel imbalance. We do care about what our customer think and that's why I'm here...
  12. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    I just emailed you as well. For everyone's info, our #1 factor for RMA due to channel imbalance is earwax build up, and condensation we got maybe 2 complaints. Other than that it would be connection issues, so swap your cables if you have a spare. If after these two measures and you still have...
  13. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    Just FYI, if you need more of any stock tips, send me an email at joseph@letshuoer.com, we can send you maybe 10 pairs for about 30 bucks USD. Most of it will be shipping and processing fee. Thanks.
  14. LETSHUOER Support

    LETSHUOER S12 - Next big planar? (Impressions & Discussion)

    We have that for EJ07M and EJ09. Some people has no complain with it, some doesn't like the design. It is quite a personal thing depending your ear anatomy honestly.
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