Hi @edwina77 please do shoot us an email and we can look into your specific headphone. We are always happy to try to get things worked out for people. I want to look into your specific order and see what’s going on! I’ll be happy to work with you.

@lauthoerer the BE2 from the side angle will be easier to tell apart from the others. They are much thinner than the other types. Without seeing the side angle or knowing the measurements, I’d say you have: L to R top row: Auteur (or Be2- can’t see side view) & Universe L to R bottom: Auteur...

@heliosphann we just keep making these darned ZMF earpads more complicated on you... lol. Apologies for that. So here's the scoop, the skinny, the 411: @RoThe Caldera Pads and Bokeh Pads are the same. It was our naming convention that made this confusing (sorry :/) We will be renaming all...

Hi @domiji We can help get it sorted. Give an email over to support@zmfheadphones.com and we will take a look at your local options and let you know! If there is nothing local, we can also send a very small parcel to you with what you’ll need. Thanks!

I have to give the credit on this one to our very own Joe. Known as “Dusty Joe” from our CanJam London video. He is a fantastic designer and an awesome team member. He really put in the leg work on this one as I was carried off to other tasks! Fits great in a backpack and is generally on...

It seems like some of the mesh for full sized headphones was packed in for Bokeh. We will get it squared away. Please shoot an email to: Support@zmfheadphones.com Subject line: Bulging Mesh We will attend to it first thing Monday morning.

Just jumping in to touch on this one. We knew we would need to bring Bokeh demos to CanJam, so we had a couple demos to pass around and a collection of the “hold-back” B-stock units. Only a handful or so to fulfill the needs of the room. Was great to see so many ZMF owners at CanJam btw...

We have really started to get in a good groove with Bokeh! I appreciate everyone's patience as I know the wait can be killer. We are working hard over here and will hope to have some good sized batches through next week. Pictured: Headphones in the oven risen to a puffy crisp. ( Do not eat...

@DenverW this will forever be the voice I hear and say Bokeh in. LOL- thank you and I will pre-thank you for everyone working around me.

Hello, everybody! Hope everyone is having a good one. Just coming in to say that Zach and I (as may be obvious) are super active in the headphone community on all of the forums. There are so many! We have unfortunately seen headphones being misrepresented either purposefully or by accident by a...

Lol- maybe not by EOD. I think we should circle back on it in the AM. Just kidding- I would love to make some swag. I’ll see what I can cook up!

@unfitstew —Thanks so much! Happy Thanksgiving to everyone here and we will pass on the love shown to the wonderful ZMF team as well!! Wishing you all a moment where you’re full and content from a nice meal and can put your feet up and listen to some Alice’s Restaurant! Or whatever your...

-It was so nice to meet you and your son! Hope the Atrium brings some great listening moments like when you switched to your VO! We will look forward to seeing you again! SHIPPING NOTES -Yes- combining shipping is no problem. One of the best ways to attend to this if the package is being...

Updating. The website will be updating. Zach will not be on camera at this particular moment. The behind the scenes are far too raw. Bagels and Burgers everywhere...

Our inspiration for the name was actually letting your environment, struggles, the world blur as the music becomes your focus! So the association to the photographic principle aligns less with the sound and more with the experience of headphones transporting you from reality.